TThe Bio Dude | Your #1 shop for all things reptile! | Spend $150 get $8.95 Flat Rate Shipping | Current order processing time: 2 business days | NOTICE: We currently cannot ship live plants to California

The Bio Dude Inc Careers

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The Bio Dude is a smaller business in Webster (Houston), Texas. The Bio Dude is a specialty niche business that specializes in reptile and amphibian products. From substrates, lighting, live plants, and even feeder insects, the Bio Dude strives to provide the best care, rather than the basic care utilizing research practices and techniques. We are a very goal-driven, hungry, and aggressive business that has grown substantially since our inception in 2017. We have been featured on Animal Planet and work with many AZA-accredited facilities in Texas. We have a complete service website (www.thebiodude.com), store (the Bio Dude Houston), and distribution around the contiguous 48 to many retail stores and platforms. This business was started of dust and created from love, determination, grief, and tenacity. The Bio Dude is always looking for candidates to join our team! If you like to work hard, play hard and grow with a business, the Bio Dude is an excellent opportunity. We are pleased to offer the following:

  1. Capital Blue Cross Health Insurance PPO and HMO 
  2. Humana Dental Insurance
  3. Liberty Life Insurance
  4. 401k with the Bio Dude contribution
  5. PTO 
  6. Paid Holidays

Click here to download our PDF Application form. Please submit this form with your resume and a cover letter with your experience in the position. Please email your resume to HR@theBioDude.com.

 

Customer Care Specialist

Hourly Compensation: $15.00 - DOE

FLSA Classification: Hourly nonexempt 

Overview: The Customer Care Specialist will be responsible for providing excellent customer service to our clients. The associate will assist customers with product information, offer advice on animal care, process sales transactions, and address customer concerns or complaints. In addition, the specialist will be responsible for maintaining a clean and organized store environment, restocking shelves, and assisting with inventory management. The ideal candidate will have a passion for reptiles and amphibians, excellent communication and problem-solving skills, and the ability to work well in a team environment.

Duties and Responsibilities

  • Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
  • Must follow The Bio Dude Inc. dress code policy. Attire should be clean, neat, and professional. Hygiene should be clean and orderly.
  • Follow all safety standards and maintain an effective, efficient, safe work environment. 
    • Practice warehouse safety and effective communication with fellow associates.
  • Maintain proper clock-in and clock-out protocol/recording set by The Bio Dude by utilizing only the work computer in the showroom.
  • Follow The Bio Dude Inc. employee handbook policies, standards, and ethics.
  • Help management maintain spreadsheets that record losses, mistakes, inventory, and other day-to-day aspects of the business.
  • Follow all OSHA safety guidelines.
  • Greet customers and provide them a warm, welcoming, and positive experience.
  • Provide information about the products available in the store, including the store's manufactured products such as substrates, diets, soil inoculants, and decor, as well as those from other brands. 
  • Assist customers with selecting the right products for their needs and answering questions about caring for their pets. 
  • Handle customer inquiries through phone, email, or in-person interactions and resolve any issues. 
  • Maintain accurate records of customer interactions, including orders, returns, and complaints, and follow up on customer feedback to ensure satisfaction.
  • Restock shelves, manage inventory, and maintain the cleanliness and organization of the store.
  • Keep up-to-date with the latest trends and developments in reptile and amphibian care research.
  • Collaborate with colleagues and management to develop effective marketing strategies to increase sales and customer satisfaction, including participating in the creation of marketing materials and promotions.
  • Process transactions, manage cash registers, and maintain financial records.
  • Work closely with the Order Fulfillment department, stay up-to-date with the production process, and provide feedback on products and customer needs.
  • Handle and resolve customer complaints calmly and professionally and escalate issues to management as needed.
  • Participate in in-store events and promotions to attract new customers and retain existing ones, including creating displays, organizing events, and assisting with outreach efforts.
  • Maintain a safe and secure working environment by following health and safety protocols, identifying potential hazards, and reporting any issues to management.
  • Participate in ongoing training and development opportunities to stay up-to-date with industry trends, customer needs, and product knowledge.

Manufacturing Specialist

Hourly Compensation: $16.00 - DOE

FLSA Classification: Hourly nonexempt 

Overview: The Bio Dude is a leading reptile and amphibian supply store known for creating high-quality substrates, diets, soil inoculants, and more. We seek a dedicated and hardworking individual to join our team as a Manufacturing Specialist. This entry-level position offers an excellent opportunity to gain hands-on experience in a dynamic manufacturing environment that meets the unique needs of reptiles and amphibians.

The Manufacturing department requires physically capable and prepared candidates for laborious tasks, such as lifting heavy objects, standing for extended periods, and engaging in repetitive movements. Candidates should possess the physical stamina, strength, and endurance necessary to fulfill the job requirements. Prior experience in a physically demanding role or manufacturing environment is preferred.

The ideal candidate will have the following skillsets:

  1. Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
  2. Prior experience in a manufacturing role or warehouse experience, preferably experience in warehouse safety.
  3. Basic understanding of industrial machinery equipment used in manufacturing operations. The ability to operate and troubleshoot machinery and perform routine maintenance tasks.
  4. Strong focus on accuracy and precision when performing tasks such as measuring, weighing, and packaging products—the ability to follow instructions and adhere to quality control standards.
  5. Excellent physical fitness and ability to handle the physical demands of a warehouse and manufacturing role, including lifting, carrying, and moving heavy objects.
  6. Practical time management skills to prioritize tasks, meet production targets and work efficiently in a fast-paced environment.
  7. The ability to work well in a team environment, collaborate with associates and managers to ensure smooth workflow and meet production goals, and be willing to assist others and contribute to a positive work atmosphere.
  8. Have a proactive approach to finding solutions and continuous improvement.
  9. Commitment to following safety protocols and guidelines, focusing on maintaining a safe and clean work environment. Awareness of potential hazards and adherence to proper personal protective equipment (PPE) use.
  10. Flexibility to adapt to changes in production schedules, priorities, and tasks. Willingness to cross-train in different warehouse areas to support overall operational needs.
  11. Forklift experience with a Texas certification is a HUGE plus.
  12. Familiarity or experience with reptiles and amphibians (not required).
  13. Reliable transportation.

Position Requirements:

  1. Must follow The Bio Dude Inc dress code policy. Attire should be clean, neat, and professional. Hygiene should be clean and orderly.
  2. Follow all safety standards and maintain an effective, efficient, safe work environment. 
    1. Practice warehouse safety and effective communication with fellow associates.
  3. Maintain proper clock-in and clock-out protocol/recording set by The Bio Dude by utilizing only the work computer in the showroom.
  4. Follow The Bio Dude Inc. employee handbook policies, standards, and ethics.
  5. Help management maintain spreadsheets that record losses, mistakes, inventory, and other day-to-day aspects of the business.
  6. Follow all OSHA safety guidelines.
  7. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
  8. The ability to complete assignments with attention to detail and high accuracy.
  9. Demonstrate accountability, professionalism, and willingness to continue learning and growing.
  10. The ability to work independently or as part of a team and follow through on assignments with minimal supervision.
  11. Demonstrate open, transparent, concise, and professional communication.
  12. Establish and maintain cooperative working relationships with leadership, management, fellow associates, and customers.
  13. The ability to multi-task and meet strict deadlines in a fast-paced environment.
  14. Open to cultural differences.
  15. Maintain a clean and efficient workspace.
  16. Operate heavy-duty machinery and equipment to manufacture substrates, diets, soil inoculants, and other reptile and amphibian supplies. Follow standard operating procedures and safety guidelines to ensure efficient production and product quality.
  17. Properly use industrial mixers, saws, drills, and heat sealers.
  18. Monitor and control production processes, including ingredient mixing, labeling, and packaging. Ensure adherence to product specifications and quality standards,
  19. Assist in monitoring and managing store inventory, including restocking products and helping with regular inventory counts.
  20. Contribute to maintaining a clean and organized environment, ensuring products are in their proper locations and shelves are well stocked.
  21. Assist with regularly cleaning your department and the business.

 

Order Fulfillment Specialist 

Pay: $16.25 for full time

Job Description

General: This position is at the Bio Dude Houston, 15516 Highway 3, BLDG 4. Webster, TX 77598. E-Commerce order fulfillment specialist must work in a team environment and fill each E-Commerce order for the day, keep a clean and organized workspace, manage their time and efficiency, and maintain/follow proper protocols by The Bio Dude.

The hours for this position are MONDAY-FRIDAY, 8:00 AM-4:15 PM. We do require one or two Saturdays a month which is 9 AM-5 PM.

Expectations: This position requires high attention to detail and the ability to follow protocol precisely as written. Each day specific deadlines will be given to you that you need to complete before leaving for the day. Printing out all E-Commerce orders, organizing orders by shipping method/priority, filling all E-Commerce orders accurately, packing orders in boxes by protocols established, and inserting proper marketing material/education material for the consumer. The duty of providing a rewarding experience to the customer is on you, with how the box is packaged, how the labels are facing, all of it plays a vital role on customer retention and business reputation. After deadlines have been met, a full cleanup of the building is required. Taking out trash, sweeping, putting items back where they belong, and maintaining a clean and organized work space is required. If orders are complete employee may be sent to manufacturing to help as needed as a team player.

The ideal candidate will possess the following:

- Excellent communication skills, be a team player, and the ability to work in a hot environment

- A minimum of 3 years order picking and filling experience. The ability to read invoices and follow proper labeling protocols and picking the right item.

- Experience with reptile and amphibians as pets or experience with fish tanks or aquariums is a huge plus.

- Experience with Fed Ex and USPS packing and handing.

- Team member with warehouse experience.

- Ability to frequently lift 65 pounds.

- Ability to work in a very faced paced, deadline environment while meeting and exceeding set pick rates.

If you want to learn more, visit: www.thebiodude.com

 

Animal Caretaker - Reptile Wrangler

Position: Animal Caretaker - Reptile Wrangler
Hours: 40 hours a week
Pay: $16.00 with the ability to go to $17.00 after 90 days for the right candidate.
Hours: Monday – Friday 8:00am-4:15pm, some Saturdays required 9:00am-5:00pm

Ideal candidate will have the following skillsets:
1. Experience keeping springtails, isopods, reptiles, amphibians and arachnids.
2. Must not have a phobia of insects, snakes, etc.
3. Experience keeping/maintaining feeder insects such as roaches, crickets, worms etc. At least 1 year experience required.
4. Experience with different plants / botany is preferred but not required
5. Ability to lift 40lbs.
6. A team player with strong typing, organization, reading comprehension, and communication skills.
7. The ability to be self-managed, be able to work unsupervised and work effectively.
8. Microsoft word and outlook experience.

Position Requirements:
1. Follow proper safety protocol set in place by the Bio Dude, Inc.
2. Maintaining a clean and efficient workspace.
3. Creating custom habitats for customers and their animals.
4. Maintaining various forms to coordinate inventory, losses etc. and communicate that to management.
5. Cleaning all terrariums, maintaining all terrariums, and doing water changes.
6. The ability to provide health checks on different animals and identify when they need to be taken to a veterinarian.
7. Maintain proper documentation of the health/concerns of the animals.
8. Finding/utilizing the appropriate databases to store documentation for the animals.
9. Feeding and maintaining all the reptiles, amphibians, arachnids & feeder insects.
10. Manage reptile breeding programs and help raise neonatal reptiles and amphibians.
11. Selecting and acquiring new animals for POS.
12. Making decisions involving animal husbandry, diets, veterinary care, quarantine procedures, enrichment activities, animal transportation, and research projects.
13. Monitoring enclosure designs to make sure animals’ needs are met.
14. Provide supervision, evaluation, guidance, and direction for the animal care staff. Ensure that all animal care staff adhere to the Bio Dude’s policies and practices and remain current in training.
15. Participate in meetings pertaining to the Bio Dude’s collection, provide updates on the welfare of the animals and assist with planning and developing new enclosures. Research new animals to ensure we are providing the appropriate husbandry and enclosure standards. Continuously work to enhance current enclosures while making improvement recommendations as needed.
16. Assist with special events the business coordinates.
17. Partner with customer care when they have questions regarding husbandry and enclosure sizes
18. Customer service when necessary
19. Janitorial duties

Job Type: Full-time

Pay: From $16.00 per hour

 

Social media specialist

Position: Social Media Specialist

Salary and benefits: $15.00 - $25.00. Access to the Bio Dude 401k, PTO, Holiday Pay, Liberty National Life Insurance, continuing education, dental and health insurance.

Hours: Monday through Friday 8:00 am – 4:20 pm. Alternating Saturdays when needed 9:00 am – 5:20 pm.

Overview: We are seeking a highly skilled and creative Marketing Specialist who possesses knowledge in videography, Adobe Illustrator, and Photoshop. The ideal candidate will play a pivotal role in developing and implementing marketing strategies, creating visually appealing content, and engaging with our target audience. This is an exciting opportunity to combine your marketing skills with your artistic abilities to drive brand awareness and achieve business objectives.

Expectations: Professionalism in appearance, attitude, communication skills, and organization are imperative to the success of this position. Maintaining a positive work environment, important deadlines, and daily tasks are all things the Social Media Specialist is responsible for ensuring are done correctly and on time.

An ideal candidate will:

  1. Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
  2. Experience with Facebook Business Suite, YouTube, Instagram, and Tik Tok.
  3. Experience using the creative cloud (Adobe Illustrator/photoshop/premiere pro/premiere rush etc.)
  4. Experience with blog writing and creating content for various social media platforms.
  5. Experience with customer care.
  6. Excellent typing skills.
  7. Familiarity with keywords and SEO.
  8. The willingness to learn and grow.
  9. Reliable transportation.
  10. Have a valid picture ID.

Responsibilities

  1. Marketing strategy:
    • Collaborate with the marketing team to develop comprehensive marketing strategies that align with business goals and target audience preferences.
    • Conduct market research to identify trends, customer needs, and competitive insights.
    • Assist in the planning and execution of marketing campaigns across various channels.
  2. Visual content creation:
    • Utilize videography skills to create engaging video content for promotional campaigns, product demonstrations, and social media platforms.
    • Design visually appealing graphics, illustrations, and infographics using Adobe Illustrator and Photoshop.
    • Edit and enhance images and videos to maintain consistent branding and enhance visual impact.
    • Collaborate with leadership to develop compelling visual assets for online and offline marketing materials.
  3. Social media management:
    • Manage and grow social media presence across platforms by creating and sharing engaging content.
    • Develop and implement social media campaigns to increase brand awareness, engagement, and reach.
    • Monitor social media trends and industry developments to identify new opportunities for content creation and audience engagement.

Position Requirements:

  1. Must follow The Bio Dude Inc dress code policy. Attire should be clean, neat & professional. Hygiene should be clean & orderly.
  2. Following all safety standards set in place by The Bio Dude Inc. Maintain an effective, efficient, safe work environment.
    • Practice warehouse safety and effective communication with fellow associates.
  3. Maintain proper clock-in and clock-out protocol/recording set by the Bio Dude by utilizing only the work computer.
  4. Following the Bio Dude employee handbook policies, standards, and ethics.
  5. Help Management maintain spreadsheets that record losses, mistakes, inventory & other day-to-day aspects of the business.
  6. Follow all OSHA safety guidelines.
  7. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  8. Demonstrate accountability, professionalism, and willingness to continue learning and growing.
  9. The ability to work independently or as part of a team and follow through on assignments with minimal supervision.
  10. Demonstrate open, clear, concise, and professional communication.
  11. Establishing and maintaining cooperative working relationships with leadership, fellow associates, and customers.
  12. The ability to multi-task and meet strict deadlines in a fast-paced environment.
  13. Open to cultural differences.
  14. Excellent communication (both written & verbal).
  15. The ability to complete assignments with attention to detail and high accuracy.
  16. Maintain an organized, effective, efficient, and safe work environment.
  17. Maintain your email to communicate with management members, maintain business relationships, and place orders.
  18. Communicate with clients and customers via our different social media platforms.
  19. Maintain all Bio Dude social media assets. (i.e. Facebook, Instagram, Tik Tok, YouTube, BRASUS Facebook group, and klaviyo.)
    • Writing and scheduling/posting social media to an audience of almost 60,000 people.
    • Provide engaging content on the various platforms the business uses.
    • Ensuring all social media posts, blogs, and other communication follow the Bio Dude’s ethics and standard of communication and education.
  20. Partner with the Wholesale representative for tradeshow advertising, marketing, signage, etc.
  21. Create monthly schedules for marketing and present them to the Operations Lead and CEO.
  22. Staying on top of new product announcements, events, and other pertinent information.
  23. POS advertising, helping maintain a unique, one-of-a-kind experience at the Bio Dude Houston by continually expanding product knowledge via signs, platforms, and other mediums to help generate revenue and return customers.
  24. Aiding with planning events, and cooperation with Zoos, Veterinarian affiliates, and other businesses to build the Bio Dude brand.
    • Work directly with other businesses that Bio Dude is associated with for promotion or collaborations.
  25. Must have an in-depth understanding of the business and the products we sell.
    • Bio Dude substrates & all Bio Dude branded products.
    • Understand the products we receive from vendors that we have available for purchase.
  26. Partner with the CEO and Operations lead to create a monthly video calendar for our YouTube channel.
    • The ability to edit videos and create content for YouTube.
  27. Experiment with trending stories and presenting different types of articles and pictures to expand our current demographic. Presenting findings and implementing best practices to continually improve engagement and following.
  28. Using analytics to test and learn strategies for all social media marketing communications. Using the home base to see trends as well as clicks with different strategies.
  29. Be innovative, enthusiastic, and self-teaching; willing to learn new skills and challenge yourself each day. Work independently and responsibly without direct supervision on a regular basis. Welcome feedback on performance and creativity. We love continuous learners who are not afraid to improve themselves.

 

Bug Wrangler

Salary: $15.00 - $18.00.

Hours (Part-time schedule can be modified for the right associate): Monday, Wednesday & Friday from 8:00am - 4:15pm.

Expectations: Professionalism in appearance, attitude, and communication skills are imperative to the success of this position. Maintaining a positive work environment, meeting important deadlines, day to day tasks, and inventory are all things that the Bug wrangler are responsible for ensuring are done correctly and on time.

 Ideal candidate will have the following skillsets:

  1. Experience keeping springtail and isopods.
  2. Must not have a phobia of insects, snakes, etc.
  3. Experience keeping/maintaining feeder insects such as roaches, crickets, worms etc. At least 1 year experience required
  4. Experience with different plants / botany is preferred but not required.
  5. Ability to lift 40 lbs.
  6. A team player with strong typing, organization, reading comprehension, and communication skills.
  7. The ability to be self-managed, be able to work unsupervised and work effectively.
  8. Microsoft word and outlook experience.

 

Position Requirements:

  1. Follow proper safety protocol set in place by the Bio Dude, Inc.
  2. Maintaining a clean and efficient workspace.
  3. Maintaining various forms to coordinate inventory, losses etc. and communicate that to management.
  4. Partner with operations lead to meet important deadlines, and prepare for upcoming events.
  5. Finding/utilizing the appropriate databases to store documentation for the animals.
  6. Feeding and maintaining CUC (Clean-up crew) and feeder insects.
  7. Assist with special events the business coordinates.
  8. Customer service when necessary.
  9. Maintain all master Isopod Cultures. Perform routine maintenance, Pest control, and monitor their population. Ensure the specimens are maintained appropriately for optimal health, reproduction, and can be routinely sold as demand requires it. 
  10. Maintain all master springtail cultures. Routine maintenance, pest control, population evaluation, charcoal/clay top off. Ensuring the specimens are maintained appropriately for optimal health, reproduction and can be routinely sold as demand requires it.  
  11. Create springtail and isopod cultures for sale for POS and for shipping. Follow specific packaging instructions for POS vs Online sales. 
  12. Create and oversee new master cultures for springtails and isopods. Ensuring we have enough specimens for demand. 
  13. Work with Operations Lead with springtail and isopod shipping. This is not limited to: creating shipping boxes, packaging up CUC orders, processing CUC orders and ensuring they are picked up on time. 
  14. Be able to operate Shopify, and SKU Labs to help maintain stock. 
  15. Maintain Isopod and Springtail Cultures for sale. Routine misting, feeding and rotating stock for sale via the POS and storage.  
  16.  Manage all Fruit Fly Cultures for sale, rotate stock, eliminate old inventory to prevent mites and create new cultures for sale and for in house use. 
  17. Manage all Roach Colonies. Ensure they are cleaned, organized, breeding, and that we have them available to stock the POS for sale and for feeding our animals in house.
  18. Create Dubia Roach cultures for sale for the POS of appropriate sizes and ensure they are stocked, cleaned, and rotated. 
  19. Assist with all other bugs for sale at POS and help maintain a healthy rotation as well and ensure they are clean and stocked appropriately. Silkworms are stocked with fresh food and all cups are inspected for quality. 
  20. Assist with ordering isopods when needed for masters and insects for sale at the point of sale 
  21. Ensure that your area is clean, and trash is taken out at end of day.
  22. Communicating with reptile wrangler and operations lead when we are unable to meet any above duties on a weekly basis and/or if there are issues with any of the master cultures. 
  23. Open to learning other methods of culturing and reselling isopods, springtails, and other insects.
  24. Janitorial duties

 

 

Wholesale Representative

Overview: As a Wholesale Representative, you will be responsible for overseeing wholesale and trade show events, cultivating positive relationships with clients, and implementing sales strategies to boost revenue. This role requires excellent communication skills, strong organization, and a customer-centric approach. Adaptability and flexibility are also crucial in this fast-paced and ever-changing environment.

Duties and Responsibilities

  • Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
  • Must follow The Bio Dude Inc. dress code policy. Attire should be clean, neat, and professional. Hygiene should be clean and orderly.
  • Follow all safety standards and maintain an effective, efficient, safe work environment.
  • Practice warehouse safety and effective communication with fellow associates.
  • Maintain proper clock-in and clock-out protocol/recording set by The Bio Dude by utilizing only the work computer in the showroom.
  • Follow The Bio Dude Inc. employee handbook policies, standards, and ethics.
  • Help management maintain spreadsheets that record losses, mistakes, inventory, and other day-to-day aspects of the business. 
  • Follow all OSHA safety guidelines.
  • Maintain a prompt response to phone calls, emails, and voicemails. 
  • Other duties per management directives.
  • Brand Ambassador: Possess an in-depth understanding of the company's mission and values.
  • A solid understanding of The Bio Dude’s products and how they function, including substrate, lighting, plants, and humidity, is essential. Confidently explain product details, usage, and compatibility to potential customers.
  • Building and maintaining positive relationships with clients, vendors, and industry professionals is also crucial to the job. You must communicate via phone, email, or in-person meetings and attend industry events and trade shows.
  • Providing excellent customer service is a core aspect of the job. Addressing client concerns and inquiries promptly, professionally, and efficiently is essential.
  • Collaborating with internal teams such as marketing and inventory is also essential. You'll work closely with these teams to ensure successful product promotions and sales.
  • Sales and Product Distribution
  • Develop and implement sales strategies that will help to increase revenue and achieve sales targets. This process involves analyzing market trends and identifying new growth opportunities.
  • Strong verbal and written communication skills to effectively present product information, negotiate terms, and maintain professional customer correspondence.
  • Assisting with booth setup and breakdown, marketing materials preparation, and logistics management for wholesale and trade show events is a crucial responsibility.
  • Conducting market research is an integral part of the Wholesale Representative’s role. The research will involve analyzing consumer trends, identifying new growth opportunities, and keeping current with industry developments and competitors.
  • Managing inventory levels and ensuring timely delivery to clients is another key responsibility. This means keeping track of inventory levels and ensuring that orders are fulfilled accurately and on time.
  • Work with the freight specialists and manufacturing lead to ensure timely and efficient shipping. Close collaborations help guarantee quality product delivery.

 

COVID-19 considerations:
To keep our staff and customer safe, we are enforcing wearing masks, practicing social distancing, and having our building professionally disinfected with a medical-grade formula that does not allow the virus to remain on surfaces for 90 days. 

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