The Bio Dude | Your #1 shop for all things reptile! | Spend $150 get $8.95 Flat Rate Shipping | Current order processing time: 3-4 business days | NOTICE: We currently cannot ship live plants to California

The Bio Dude Inc Careers

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  • Social Media Specialist

 

 The Bio Dude is a smaller business in Webster (Houston), Texas. The Bio Dude is a specialty niche business that specializes in reptile and amphibian products. From substrates, lighting, live plants, and even feeder insects, the Bio Dude strives to provide the best care, rather than the basic care utilizing research practices and techniques. We are a very goal-driven, hungry, and aggressive business that has grown substantially since our inception in 2017. We have been featured on Animal Planet and work with many AZA-accredited facilities in Texas. We have a complete service website (www.thebiodude.com), store (the Bio Dude Houston), and distribution around the contiguous 48 to many retail stores and platforms. This business was started of dust and created from love, determination, grief, and tenacity. The Bio Dude is always looking for candidates to join our team! If you like to work hard, play hard and grow with a business, the Bio Dude is an excellent opportunity. We are pleased to offer the following:

  1. Capital Blue Cross Health Insurance PPO and HMO 
  2. Humana Dental Insurance
  3. Liberty Life Insurance
  4. 401k with the Bio Dude contribution
  5. PTO 
  6. Paid Holidays

COVID-19 considerations:
To keep our staff and customer safe, we are enforcing wearing masks, practicing social distancing, and having our building professionally disinfected with a medical-grade formula that does not allow the virus to remain on surfaces for 90 days. 

Click here to download our PDF Application form. Please submit this form with your resume and a cover letter with your experience in the position. Please email your resume to HR@theBioDude.com.

 

Customer Care Specialist

Position: Customer Care Specialist

Hourly non-exempt associate & Benefits: $15.00 - $19.00. Some benefits are available once the associate reaches their first anniversary. You’ll have access to The Bio Dude 401K, PTO, Holiday Pay, Liberty National Life Insurance, and Health and Dental insurance.

Hours: A full-time associate will work from 8:00 am - 4:30 pm Monday through Friday. Alternating Saturdays required, 9:00 am - 5:20 pm.

Overview: The Bio Dude Inc. is an exclusive reptile and amphibian supply store that provides top-quality products and exceptional customer service to reptile and amphibian enthusiasts. We seek a passionate and customer-focused individual to join our team as a Customer Care Specialist. If you genuinely love these unique pets and enjoy assisting customers, this is an exciting opportunity to join a one-of-a-kind business.

The ideal candidate will have the following skill sets:

  1. Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
  2. Exhibit exceptional customer service skills, including active listening, empathy, and patience. Must be able to provide accurate and relevant information about product recommendations and assistance tailored to the specific needs of the customer’s animal. 
  3. Demonstrate excellent verbal and written communication skills, with the ability to convey information clearly and effectively. Communicate in a friendly and professional manner to build customer rapport and trust.
  4. Efficiently manage multiple tasks, prioritize customer needs, and meet deadlines. Strong organizational skills to maintain customer records, track orders, and manage inventory effectively.
  5. Collaborate effectively with colleagues and contribute to a positive and supportive team environment. Willingness to share knowledge, assist teammates, and contribute to the overall success of the customer care team.
  6. Possess a genuine love and enthusiasm for reptiles and amphibians, with a despite to contribute to their well-being. Share personal experience and knowledge with customers to enhance their understanding and enjoyment of these unique pets.
  7. Should have a good understanding of plant care and knowledge of plants suitable for reptile and amphibian habitats. Have or understand the compatibility of different reptile and amphibian species with specific plant types. Able to suggest appropriate safe and nontoxic plants to reptiles and amphibians, considering habitat requirements, temperature, humidity, and potential interactions.
  8. Be able to work unsupervised and meet department goals and objectives.
  9. Ability to consistently lift 40 lbs, bend, kneel, crouch, twist neck, climb, reach, handle, sit, and stand for extended periods.
  10. Reliable transportation.

Position Requirements:

  1. Must follow The Bio Dude Inc dress code policy. Attire should be clean, neat & professional. Hygiene should be clean & orderly.
  2. Following all safety standards set in place by The Bio Dude Inc. Maintain an effective, efficient, safe work environment.
    • Practice warehouse safety and effective communication with fellow associates.
  3. Maintain proper clock-in and clock-out protocol/recording set by the Bio Dude by utilizing only the work computer.
  4. Following the Bio Dude employee handbook policies, standards, and ethics.
  5. Help Management maintain spreadsheets/forms that record losses, mistakes, inventory & other day-to-day aspects of the business.
  6. Follow all OSHA safety guidelines.
  7. Maintaining a clean and efficient workspace.
  8. Excellent communication, both verbal and written. Must enjoy working with people and educating customers on our products.
    • The ability to retain information about our products and services and communicate them effectively with our customers.
    • Be passionate about the care and husbandry practices for animals.
    • Always maintain a positive and professional attitude toward customers.
    • Answer inbound and outbound communication via phone, email, Shopify, etc.
    • The ability to navigate and use the various business platforms to communicate with our customers.
    • Build and establish professional relationships with clientele via our p2p store.
    • Document client communications on the various platforms the business uses for communication.
  9. The ability to resolve customer complaints and negotiate solutions.
  10. Ensure that the showroom is stocked and inventory is rotated according to our standard operating procedures.
  11. Cleaning duties.

Experience with keeping reptiles, amphibians, or invertebrates as pets or having a fundamental understanding of reptile and amphibian husbandry will set you apart from everyone else. Experience is preferred but not required.

 

Manufacturing Specialist

Starting Pay: $16.00 for full time

Ideal candidates will be:

  1. A team player, organized, has warehouse experience.
  2. Warehouse safety experience.
  3. Valid Forklift experience with Texas certification is a HUGE plus.
  4. Familiarity or experience with Reptiles or Amphibians (not required).
  5. Valid driver’s license.

 Duties of this position will include, but are not limited to:

  1. Operation of heavy machinery, such as large industrial mixers, saws, drills, heat sealers, and pallet jacks.
  2. The ability to consistently lift 75 pounds.
  3. Operating a sit-down forklift safely and effectively.
  4. Maintaining inventory and rotating pallets of product.
  5. Unloading various incoming freight shipments.
  6. Load and fill various freight outgoing shipments, creating BOL.
  7. Packaging, creating, mixing, and stocking products with Bio Dude branding for resale.
  8. Have an understanding of safe warehouse environments and responsibility.
  9. Operate other Bio Dude, Inc vehicle assets.
  10. Janitorial duties throughout the warehouse and building.
  11. Packaging completed online orders and preparing shipping labels.

This is a physically labor-intensive position, but a good entry into a very successful, fast-growing business. If you are a hard worker, driven to succeed, join us here at the Bio Dude!

 

Order Fulfillment Specialist 

Pay: $16.25 for full time

Job Description

General: This position is at the Bio Dude Houston, 15516 Highway 3, BLDG 4. Webster, TX 77598. E-Commerce order fulfillment specialist must work in a team environment and fill each E-Commerce order for the day, keep a clean and organized workspace, manage their time and efficiency, and maintain/follow proper protocols by The Bio Dude.

The hours for this position are MONDAY-FRIDAY, 8:00 AM-4:15 PM. We do require one or two Saturdays a month which is 9 AM-5 PM.

Expectations: This position requires high attention to detail and the ability to follow protocol precisely as written. Each day specific deadlines will be given to you that you need to complete before leaving for the day. Printing out all E-Commerce orders, organizing orders by shipping method/priority, filling all E-Commerce orders accurately, packing orders in boxes by protocols established, and inserting proper marketing material/education material for the consumer. The duty of providing a rewarding experience to the customer is on you, with how the box is packaged, how the labels are facing, all of it plays a vital role on customer retention and business reputation. After deadlines have been met, a full cleanup of the building is required. Taking out trash, sweeping, putting items back where they belong, and maintaining a clean and organized work space is required. If orders are complete employee may be sent to manufacturing to help as needed as a team player.

The ideal candidate will possess the following:

- Excellent communication skills, be a team player, and the ability to work in a hot environment

- A minimum of 3 years order picking and filling experience. The ability to read invoices and follow proper labeling protocols and picking the right item.

- Experience with reptile and amphibians as pets or experience with fish tanks or aquariums is a huge plus.

- Experience with Fed Ex and USPS packing and handing.

- Team member with warehouse experience.

- Ability to frequently lift 65 pounds.

- Ability to work in a very faced paced, deadline environment while meeting and exceeding set pick rates.

If you want to learn more, visit: www.thebiodude.com

 

 

Animal Caretaker - Reptile Wrangler

Position: Animal Caretaker - Reptile Wrangler
Hours: 40 hours a week
Pay: $16.00 with the ability to go to $17.00 after 90 days for the right candidate.
Hours: Monday – Friday 8:00am-4:15pm, some Saturdays required 9:00am-5:00pm

Ideal candidate will have the following skillsets:
1. Experience keeping springtails, isopods, reptiles, amphibians and arachnids.
2. Must not have a phobia of insects, snakes, etc.
3. Experience keeping/maintaining feeder insects such as roaches, crickets, worms etc. At least 1 year experience required.
4. Experience with different plants / botany is preferred but not required
5. Ability to lift 40lbs.
6. A team player with strong typing, organization, reading comprehension, and communication skills.
7. The ability to be self-managed, be able to work unsupervised and work effectively.
8. Microsoft word and outlook experience.

Position Requirements:
1. Follow proper safety protocol set in place by the Bio Dude, Inc.
2. Maintaining a clean and efficient workspace.
3. Creating custom habitats for customers and their animals.
4. Maintaining various forms to coordinate inventory, losses etc. and communicate that to management.
5. Cleaning all terrariums, maintaining all terrariums, and doing water changes.
6. The ability to provide health checks on different animals and identify when they need to be taken to a veterinarian.
7. Maintain proper documentation of the health/concerns of the animals.
8. Finding/utilizing the appropriate databases to store documentation for the animals.
9. Feeding and maintaining all the reptiles, amphibians, arachnids & feeder insects.
10. Manage reptile breeding programs and help raise neonatal reptiles and amphibians.
11. Selecting and acquiring new animals for POS.
12. Making decisions involving animal husbandry, diets, veterinary care, quarantine procedures, enrichment activities, animal transportation, and research projects.
13. Monitoring enclosure designs to make sure animals’ needs are met.
14. Provide supervision, evaluation, guidance, and direction for the animal care staff. Ensure that all animal care staff adhere to the Bio Dude’s policies and practices and remain current in training.
15. Participate in meetings pertaining to the Bio Dude’s collection, provide updates on the welfare of the animals and assist with planning and developing new enclosures. Research new animals to ensure we are providing the appropriate husbandry and enclosure standards. Continuously work to enhance current enclosures while making improvement recommendations as needed.
16. Assist with special events the business coordinates.
17. Partner with customer care when they have questions regarding husbandry and enclosure sizes
18. Customer service when necessary
19. Janitorial duties

Job Type: Full-time

Pay: From $16.00 per hour

 

Social media specialist (Now accepting applications!)

Position: Social Media Specialist

Salary and benefits: $15.00 - $25.00. Access to the Bio Dude 401k, PTO, Holiday Pay, Liberty National Life Insurance, continuing education, dental and health insurance.

Hours: Monday through Friday 8:00 am – 4:20 pm. Alternating Saturdays when needed 9:00 am – 5:20 pm.

Overview: We are seeking a highly skilled and creative Marketing Specialist who possesses knowledge in videography, Adobe Illustrator, and Photoshop. The ideal candidate will play a pivotal role in developing and implementing marketing strategies, creating visually appealing content, and engaging with our target audience. This is an exciting opportunity to combine your marketing skills with your artistic abilities to drive brand awareness and achieve business objectives.

Expectations: Professionalism in appearance, attitude, communication skills, and organization are imperative to the success of this position. Maintaining a positive work environment, important deadlines, and daily tasks are all things the Social Media Specialist is responsible for ensuring are done correctly and on time.

An ideal candidate will:

  1. Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
  2. Experience with Facebook Business Suite, YouTube, Instagram, and Tik Tok.
  3. Experience using the creative cloud (Adobe Illustrator/photoshop/premiere pro/premiere rush etc.)
  4. Experience with blog writing and creating content for various social media platforms.
  5. Experience with customer care.
  6. Excellent typing skills.
  7. Familiarity with keywords and SEO.
  8. The willingness to learn and grow.
  9. Reliable transportation.
  10. Have a valid picture ID.

Responsibilities

  1. Marketing strategy:
    • Collaborate with the marketing team to develop comprehensive marketing strategies that align with business goals and target audience preferences.
    • Conduct market research to identify trends, customer needs, and competitive insights.
    • Assist in the planning and execution of marketing campaigns across various channels.
  2. Visual content creation:
    • Utilize videography skills to create engaging video content for promotional campaigns, product demonstrations, and social media platforms.
    • Design visually appealing graphics, illustrations, and infographics using Adobe Illustrator and Photoshop.
    • Edit and enhance images and videos to maintain consistent branding and enhance visual impact.
    • Collaborate with leadership to develop compelling visual assets for online and offline marketing materials.
  3. Social media management:
    • Manage and grow social media presence across platforms by creating and sharing engaging content.
    • Develop and implement social media campaigns to increase brand awareness, engagement, and reach.
    • Monitor social media trends and industry developments to identify new opportunities for content creation and audience engagement.

Position Requirements:

  1. Must follow The Bio Dude Inc dress code policy. Attire should be clean, neat & professional. Hygiene should be clean & orderly.
  2. Following all safety standards set in place by The Bio Dude Inc. Maintain an effective, efficient, safe work environment.
    • Practice warehouse safety and effective communication with fellow associates.
  3. Maintain proper clock-in and clock-out protocol/recording set by the Bio Dude by utilizing only the work computer.
  4. Following the Bio Dude employee handbook policies, standards, and ethics.
  5. Help Management maintain spreadsheets that record losses, mistakes, inventory & other day-to-day aspects of the business.
  6. Follow all OSHA safety guidelines.
  7. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  8. Demonstrate accountability, professionalism, and willingness to continue learning and growing.
  9. The ability to work independently or as part of a team and follow through on assignments with minimal supervision.
  10. Demonstrate open, clear, concise, and professional communication.
  11. Establishing and maintaining cooperative working relationships with leadership, fellow associates, and customers.
  12. The ability to multi-task and meet strict deadlines in a fast-paced environment.
  13. Open to cultural differences.
  14. Excellent communication (both written & verbal).
  15. The ability to complete assignments with attention to detail and high accuracy.
  16. Maintain an organized, effective, efficient, and safe work environment.
  17. Maintain your email to communicate with management members, maintain business relationships, and place orders.
  18. Communicate with clients and customers via our different social media platforms.
  19. Maintain all Bio Dude social media assets. (i.e. Facebook, Instagram, Tik Tok, YouTube, BRASUS Facebook group, and klaviyo.)
    • Writing and scheduling/posting social media to an audience of almost 60,000 people.
    • Provide engaging content on the various platforms the business uses.
    • Ensuring all social media posts, blogs, and other communication follow the Bio Dude’s ethics and standard of communication and education.
  20. Partner with the Wholesale representative for tradeshow advertising, marketing, signage, etc.
  21. Create monthly schedules for marketing and present them to the Operations Lead and CEO.
  22. Staying on top of new product announcements, events, and other pertinent information.
  23. POS advertising, helping maintain a unique, one-of-a-kind experience at the Bio Dude Houston by continually expanding product knowledge via signs, platforms, and other mediums to help generate revenue and return customers.
  24. Aiding with planning events, and cooperation with Zoos, Veterinarian affiliates, and other businesses to build the Bio Dude brand.
    • Work directly with other businesses that Bio Dude is associated with for promotion or collaborations.
  25. Must have an in-depth understanding of the business and the products we sell.
    • Bio Dude substrates & all Bio Dude branded products.
    • Understand the products we receive from vendors that we have available for purchase.
  26. Partner with the CEO and Operations lead to create a monthly video calendar for our YouTube channel.
    • The ability to edit videos and create content for YouTube.
  27. Experiment with trending stories and presenting different types of articles and pictures to expand our current demographic. Presenting findings and implementing best practices to continually improve engagement and following.
  28. Using analytics to test and learn strategies for all social media marketing communications. Using the home base to see trends as well as clicks with different strategies.
  29. Be innovative, enthusiastic, and self-teaching; willing to learn new skills and challenge yourself each day. Work independently and responsibly without direct supervision on a regular basis. Welcome feedback on performance and creativity. We love continuous learners who are not afraid to improve themselves.

 

Bug Wrangler

Salary: $15.00 - $18.00.

Hours (Part-time schedule can be modified for the right associate): Monday, Wednesday & Friday from 8:00am - 4:15pm.

Expectations: Professionalism in appearance, attitude, and communication skills are imperative to the success of this position. Maintaining a positive work environment, meeting important deadlines, day to day tasks, and inventory are all things that the Bug wrangler are responsible for ensuring are done correctly and on time.

 Ideal candidate will have the following skillsets:

  1. Experience keeping springtail and isopods.
  2. Must not have a phobia of insects, snakes, etc.
  3. Experience keeping/maintaining feeder insects such as roaches, crickets, worms etc. At least 1 year experience required
  4. Experience with different plants / botany is preferred but not required.
  5. Ability to lift 40 lbs.
  6. A team player with strong typing, organization, reading comprehension, and communication skills.
  7. The ability to be self-managed, be able to work unsupervised and work effectively.
  8. Microsoft word and outlook experience.

 

Position Requirements:

  1. Follow proper safety protocol set in place by the Bio Dude, Inc.
  2. Maintaining a clean and efficient workspace.
  3. Maintaining various forms to coordinate inventory, losses etc. and communicate that to management.
  4. Partner with operations lead to meet important deadlines, and prepare for upcoming events.
  5. Finding/utilizing the appropriate databases to store documentation for the animals.
  6. Feeding and maintaining CUC (Clean-up crew) and feeder insects.
  7. Assist with special events the business coordinates.
  8. Customer service when necessary.
  9. Maintain all master Isopod Cultures. Perform routine maintenance, Pest control, and monitor their population. Ensure the specimens are maintained appropriately for optimal health, reproduction, and can be routinely sold as demand requires it. 
  10. Maintain all master springtail cultures. Routine maintenance, pest control, population evaluation, charcoal/clay top off. Ensuring the specimens are maintained appropriately for optimal health, reproduction and can be routinely sold as demand requires it.  
  11. Create springtail and isopod cultures for sale for POS and for shipping. Follow specific packaging instructions for POS vs Online sales. 
  12. Create and oversee new master cultures for springtails and isopods. Ensuring we have enough specimens for demand. 
  13. Work with Operations Lead with springtail and isopod shipping. This is not limited to: creating shipping boxes, packaging up CUC orders, processing CUC orders and ensuring they are picked up on time. 
  14. Be able to operate Shopify, and SKU Labs to help maintain stock. 
  15. Maintain Isopod and Springtail Cultures for sale. Routine misting, feeding and rotating stock for sale via the POS and storage.  
  16.  Manage all Fruit Fly Cultures for sale, rotate stock, eliminate old inventory to prevent mites and create new cultures for sale and for in house use. 
  17. Manage all Roach Colonies. Ensure they are cleaned, organized, breeding, and that we have them available to stock the POS for sale and for feeding our animals in house.
  18. Create Dubia Roach cultures for sale for the POS of appropriate sizes and ensure they are stocked, cleaned, and rotated. 
  19. Assist with all other bugs for sale at POS and help maintain a healthy rotation as well and ensure they are clean and stocked appropriately. Silkworms are stocked with fresh food and all cups are inspected for quality. 
  20. Assist with ordering isopods when needed for masters and insects for sale at the point of sale 
  21. Ensure that your area is clean, and trash is taken out at end of day.
  22. Communicating with reptile wrangler and operations lead when we are unable to meet any above duties on a weekly basis and/or if there are issues with any of the master cultures. 
  23. Open to learning other methods of culturing and reselling isopods, springtails, and other insects.
  24. Janitorial duties

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